Privacy Policy

1. Introduction

The ReachNext application and website ("Platform") are provided by AI Next IT Solutions Private Limited and/or its affiliates (referred to as the 'Company,' 'we,' 'us,' and 'our'). We prioritize your privacy and are committed to safeguarding it through our compliance with this privacy policy. This policy outlines the type of information collected when you access or use our websites, applications, and other online services (collectively referred to as the 'Services'). By using our Services, you agree to be bound by the terms and conditions of this privacy policy.

2. Applicability of the Policy

• This policy applies solely to the information collected through our Services, including electronic communications sent through or in connection with our Services.
• The policy does not extend to information provided to, or collected by, any third-party associated with our Services. We recommend consulting directly with such third parties regarding their privacy practices.

3. Collection of Information

• Some Services may be used without revealing personal information, while others may require it.
• We may collect 'Non-Personal Information' (e.g., web pages viewed) and 'Personally Identifiable Information' (e.g., name, email, contact number) necessary for certain features and benefits.
• The Company collects information directly, automatically through navigation, and from third-party sources.

4. Information You Provide

• Account information, preferences, and content
• Searches, browsing history, and communications
• Transactional information and public posts
• User Contributions (reviews, tips, photos, etc.)

5. Information We Automatically Collect

• Usage information, computer and device information
• Stored information and files, location information
• Last URL visited, mobile device IDs, and preferences
• Activity on the Services, mobile status, and applications

6. Use of Information

We use the information we collect for various purposes, including:

• Purchase and delivery of products and services
• Provide, troubleshoot, and improve the Services
• Recommendations and personalization
• Compliance with legal obligations
• Communication with users
• Advertising and fraud prevention
• Administering contests and sweepstakes
• Research and internal purposes
• Fulfilling other purposes with user consent

7. Sharing of Information

General Information Disclosures

• To holding companies, subsidiaries, and affiliates
• To contractors, advertisers, and third-parties supporting our business
• In the event of a merger, divestiture, or sale of assets
• To third-parties for marketing purposes with user consent
• For the purpose you provide it and other disclosed purposes
• With service providers for various purposes
• For legal purposes and enforcement
• Through social networks
• To enforce terms of use and protect rights
• With user consent in other circumstances

8. Third-Party Links and Services

The Services may contain links to third-party websites. We are not responsible for the content or privacy practices of third-party websites. Users are encouraged to read third-party privacy policies.

9. Anonymous or De-identified Data

We may anonymize and/or de-identify collected information. Aggregated and/or de-identified information may be used and disclosed without limitation.

10. Cookies

Cookies are used for certain features, and information may be collected through them. Users are encouraged to read the privacy policies of external sites. Most web browsers are set to accept cookies by default.

11. Security Precautions

We maintain physical, electronic, and managerial procedures to safeguard information. Users play a role in keeping personal information secure. We assume no liability for unauthorized access beyond our control.

12. Permissible Age

The Services are not intended for users under the age of 18, unless permitted under applicable local laws. Users under 18 must use the Services under parental or legal guardian supervision.

13. Data Retention

Users can close accounts or request deletion through the designated Grievance Officer. Information may be retained as required by law, and anonymized data may be used for research.

14. Withdrawal of Consent

You may withdraw consent by contacting the designated Grievance Officer (as provided in Section 16 of this Privacy Policy). However, withdrawal may impact the activities for which information was sought.

15. Your Consent

By accessing or using the Services, you consent to the collection, use, storage, and disclosure of your information in accordance with this Privacy Policy.

16. Grievance Officer

In accordance with applicable laws, the name and contact details of the Grievance Officer are provided below:

17. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy, and changes will be posted here. Continued use implies consent to updated policies. Please check periodically for updates.

18. Contact Us

If you have any queries relating to the processing/usage of information provided by you or the Company's Privacy Policy or if you would like to raise any other inquiries, you may email us at the contact information provided above in Section 16 of this privacy policy.